Rapport

Managing your Customer Support

Rapport Features

Build a rapport with your customers through our effortless and easy to manage customer support module. Manage your interactions with your customers at the touch of a button, whereever you are, and whenever they need it.

  • Make your team’s life a little easier with our AI-powered assistant
  • Create a comment bank for seamless, effective communication
  • Enable self-service with a knowledge base of articles and blogs for your customers to access
  • Review and improve your customer service.

Manage client relationships with our customer relationship management module which has a variety of benefits, such as:

  • Easy-to-use
  • Manage business relationships between your service and your current customers
  • Organise and assess leads and possibilities
  • Assign tasks to your team
  • Create and log correspondence with your customers and leads
  • Fully GDPR compliant.