CALL LOGGING SOFTWARE

Callwitness connects to your telephone exchange box and monitors all incoming and outgoing calls that pass through the exchange. All calls are logged, and the log tables can be used for reporting and analysis.

CallWitness includes an analysis tool, so that you can keep track of your telephone use and monitor your operators.

'If other suppliers were as helpful, my job would be a lot easier!'

'We are very pleased with the telephone analysis service that your company provide. Since having this system it has given us greater control over monitoring all staff calls and in particular our Telesales staff. It has proven to be a useful tool in training and disciplinary matters.'

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